Terms of service
Effective 14 November 2026
In short. Use DocuLock for your own lawful documents. Keep your recovery phrase safe, because we cannot recover it for you. The service is provided as it is.
Agreeing to these terms
By using the DocuLock app, the sharing service or this website you agree to these terms and to the privacy policy. If you do not agree, do not use them.
The service
DocuLock lets you store documents in a vault that is encrypted on your device, sync it between your devices, and share documents through links. Features may change as the product develops, and some are in early release.
Your account and your recovery phrase
- You need an Apple account to restore your vault on a new device.
- Your recovery phrase is shown to you once. We do not hold it and cannot reset it. If you lose it together with your devices, your documents cannot be recovered by you or by us.
- You are responsible for keeping your devices, your phrase and any access codes safe, and for what happens through them.
Your content
Your documents belong to you. We receive them only as encrypted data and do not claim any rights in them. You give us permission to store, copy and deliver that encrypted data as needed to run the service for you, including serving shared links that you create.
Sharing
- You decide who receives a link, how long it works, how many times it can be opened and whether a copy may be saved.
- You are responsible for having the right to share what you share, and for the people you send it to.
- We cannot prevent a recipient from photographing their screen, and we cannot take back a copy you allowed them to save. Revoking a link stops further access through that link.
Acceptable use
Do not use DocuLock to store or share anything unlawful, to infringe the rights of others, to harass anyone, or to attack or overload the service. Do not try to get around its limits or security. We may restrict access to a link or an account when we reasonably believe these terms are being broken, to the extent we can do so without reading your content.
Availability and changes
We work to keep the service running but do not promise it will always be available or error free. Keep your own copy of anything you cannot afford to lose. We may change or stop parts of the service, and will give notice where we reasonably can.
No warranty
To the fullest extent the law allows, DocuLock is provided "as is" and "as available", without warranties of any kind, including fitness for a particular purpose. DocuLock is not legal, tax or immigration advice, and reminders are an aid, not a guarantee. Always check the expiry date on the document itself.
Limit of liability
To the fullest extent the law allows, we are not liable for indirect or consequential losses, for lost data, or for losses caused by a lost recovery phrase, a lost device, or a link or access code that reached someone you did not intend. Our total liability for any claim relating to the service is limited to the amount you paid us for it in the twelve months before the claim, or, if you paid nothing, to a nominal sum. Nothing here limits liability that cannot be limited by law.
Ending your use
You can stop using DocuLock at any time and delete your documents in the app. We may suspend or end access for serious or repeated breaches of these terms.
Changes to these terms
We may update these terms. If a change matters, we will update the date above and tell you in the app. Using DocuLock after a change means you accept it.